Telefoon: 079 303 00 57 (Op werkdagen tussen 10:00 en 15:00)
Binnen NL: Gratis verzending v.a. €50,-
Op werkdagen voor 15:00 besteld is morgen in huis!


Did you order the wrong size or is something not to your liking? You can easily and quickly return items to us within 14 days of receiving your order.

How can I return my package?
- Returns are at your own expense. You can choose to download your return label here within 14 days of receiving the order, or you can take it to a post office yourself and return it to:

Draakjes en Boefjes
Goudstraat 99

If you choose to take it to a post office yourself or it's a mailbox package, please purchase a mailbox label elsewhere. Make sure your order number is mentioned on the return package; otherwise, we won't know who the return is from. (Always keep your return receipt, as if something goes wrong with the mail and you can't prove that you actually returned it, we won't be able to assist you.)

- You can combine multiple orders in one return shipment, but be sure to include the order numbers.

Return Processing
- We process returns within 1-2 working days after receiving them. If you're wondering whether your return has arrived, you can always track it through the return shipping's tracking and tracing system.

Download the Klarna and/or Riverty app from your Appstore or PlayStore. Through this app, you can register your return so that they are also aware of it. Once it has been indicated that part or all of the order is being returned, the order will remain 'on hold' until we have processed the return. You will then receive a new invoice with the correct total amount.

Just a reminder, but it's crucial...
- Items must be unworn, unwashed, and undamaged. Always have your child try on clothing when they are not eating or have dirty hands. It's a shame if this prevents you from returning the product(s) to us. We pay close attention to this. Also, make sure not to remove any tags from clothing if you intend to return it.
- Underwear and swimwear cannot be returned.
- Mystery boxes cannot be returned.
- Please package items neatly. For example, do not put return labels and/or other shipping labels on a shoebox. Package the items in a plastic (shipping) bag.
- Return items neatly! Button up, zip up, and fold back sleeves and pant legs.
- Fold clothing neatly.
- If the clothing is delivered in bags, open them carefully and put the clothing back in them after trying it on. Ensure that the bags are opened via the closure and not torn open.

If your return does not meet our return conditions, we may (partially) reject the return or apply charges for costs or damages. Please do not return items that are outside the withdrawal period. So, please pay attention to returning items in a timely and proper manner to ensure your return is processed as quickly as possible."

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